Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester sees B2B buyers both accelerating their sh...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time to get a quote, but also a clear path to...

Now more than ever, an enterprise's ability to understand the needs of their customers and respond quickly is paramount. By enabling customers to p...