Latest resources from ServiceNow

Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen in an ...

The 3 stakeholders your customer experience t...
How can you continue to make improvements in spite of unexpected challenges?
Realising customer experience transformation can be challenging ...

Think beyond traditional CRM to elevate your ...
One of your biggest opportunities to deliver a superior experience is through customer service, and traditional CRM just isn't cutting it anymore. ...