Aberdeen on customer experience: How leading firms succeed with customer operations
Aberdeen surveyed 1,357 businesses from over 10 industries to share their top strategic priorities and core capabilities for managing customer operations–when customer service works together with middle- and back-office teams to resolve customer issues. Gain new insights from these exclusive findings.
Join us to hear what your industry peers shared as pillars of their back-office and customer experience success. You'll get insights on how leading firms manage digital transformation and orchestrate service and back-office activities—enabling better collaboration across all departments. You'll learn:
Read More
By submitting this form you agree to ServiceNow contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. ServiceNow web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: Marketing Automation, Marketing Strategy
More resources from ServiceNow
Evolving Customer Experience and Expectations...
Delivering a great customer experience is essential in
any business. It drives loyalty, customer retention and,
by extension, revenues ...
Driving Radical Customer Service Innovation
How IT can help customer service adapt to changing demands in an unpredictable world.
Today's customers are facing unprecedented challengesâ€...
Experience in action: Making great things hap...
The health of your brand, products, and services depends on delivering exceptional experiences time and again. It's always existed, but experience ...
