Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

Discover the Game-Changing Benefits of CPQ. What exactly is CPQ software? And how does it translate to...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Do you know when to approach your customers? What about—and maybe even more importantly—when not...

In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

You need an end-to-end view of your content lifecycle to meet customer expectations and deliver personalized...

About the Report Creative obstacles and opportunities in an evolving workplace. We surveyed 400 US-based...

We analyzed data from three different sources to create the first Global Customer Engagement Review....

Deliver better customer experiences – even when the unexpected happens. Delivering a great customer...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Webinars are one of the most powerful tools available to marketers today. They give marketers the ability...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...