According to McKinsey Digital, live commerce has evolved rapidly in China, taking less than five years...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Digital is the New Differentiator. Changing buyer preferences, ever-growing competitive threats, and...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Data is top of mind for many B2B marketers. But do they have the right data to drive success? For the...

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Software has transformed every business discipline. After the initial strides made by email, conferencing...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

The rise of marketing technology has in some ways shined a light into areas that were previously hard...

Transform your content delivery from an off-the-cuff process, into one seamless, connected journey Your...