We analyzed data from three different sources to create the first Global Customer Engagement Review....

How can companies maximize their investments and take full advantage of the resources they already have...

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Today's buyers engage with brands and companies through their own research across multiple channels,...

Aberdeen surveyed 1,357 businesses from over 10 industries to share their top strategic priorities and...

This eBook covers the benefits and challenges of electronic and digital signatures, compliance considerations,...