Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

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Intelligent technologies power great customer and employee experiences. Artificial Intelligence (AI)...

IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...

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Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Enterprises in the high-tech industry continue to prioritise market share, revenue growth, cost containment...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Optimising the checkout experience is one of the most crucial parts of the job as a retailer, but with...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Today's organizations can't wait any longer to make the digital transformation. It's no longer simply...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Veel bedrijven upgraden hun CMS als onderdeel van een grotere digitale transformatie. Een nieuw CMS betekent...