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CPG business leaders at every level of the enterprise are responsible for delivering growth. This applies...

The landscape has shifted for CMS, it used to be that big companies bought high end systems and adapted...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

A smooth integration is key to the success of any digital transformation project. Many organisations...

Payments in 2022 are much different than they were just a few short years ago. From Boomers to Gen Z,...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Customer expectations have increased dramatically over the past decade. Customers now expect brands to...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

Exceptional customer service teams deliver fast, frictionless solutions. Behind the scenes this often...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

Veel bedrijven upgraden hun CMS als onderdeel van een grotere digitale transformatie. Een nieuw CMS betekent...