In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen juridische...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

71% of sales leaders don't think they can adapt their strategy fast enough to deal with change and uncertainty,...

IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...

Investing in great outcomes for customers and employees. The road to exceptional customer service has...

Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

E-commerce professionals often find themselves navigating contradictions, weighing options and generally...

There's a new paradox in marketing. We present a vision for how marketing leaders can balance trust and...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

The pandemic redefined 'work' as we know it. Companies adopted new technologies and workflows to support...

No matter how much data you have about your customers, you can only understand what they need and expect...

A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...