The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...

Digital experience personalization is a major priority for global business leaders and investment plans...

In a world where commercial success is increasingly defined by the quality of the customer experience...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

AI and other analytics technologies are driving incredible innovations and advancements that are making...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

Self-scanning or Scan and Go shopping experiences were already making steady inroads across Europe entering...

An eMarketer report estimates that 9 out of 10 B2B companies in the U.S. are now using digital content...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Mastering the challenges of an ever-evolving enterprise has always been a fundamental part of the day-to-day...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Sales teams want to spend more time selling and less time hunting down information. They want to connect...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

No matter how much data you have about your customers, you can only understand what they need and expect...