The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

The Digital Public Library is an association that operates and manages the digital services for their...

Digital experience personalization is a major priority for global business leaders and investment plans...

Driving webinar registration and attendance is a major struggle for most companies. While webinars are...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...