How can companies maximize their investments and take full advantage of the resources they already have...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Marketing automation has become a must-have for modern marketing teams. And as a platform that streamlines,...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...