To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

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Developing better marketing creative based on data-inspired insights can double revenue, according to...

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Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

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Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Founded with the intention to make higher education more accessible in Melbourne and regional Victoria,...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Best practices for delivering content-powered commerce to mobile B2B buyers. Smartphones are everywhere,...