In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Why Should I Read The Definitive Guide to Lead Scoring? Lead scoring provides sales with more qualified...