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To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Field service technicians are often the only physical point of contact people have after buying a product...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

Trying out new approaches makes being a marketer exciting. Even when faced with limited resources, figuring...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...