Creating amazing customer experiences is critical to the success of your business. But implementing the...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Less is more. It's such a simple phrase, and yet it holds so much truth. In the business world, we've...

According to McKinsey Digital, live commerce has evolved rapidly in China, taking less than five years...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

See where the disconnect lies and discover how to bridge the gap with Sitecore. You probably already...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

As any marketer can tell you, few things are as effective in the sales process as human-to-human engagement....

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....