Field service technicians are often the only physical point of contact people have after buying a product...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

Even the largest brands or digital teams may not be familiar with procurement of a digital asset management...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

See where the disconnect lies and discover how to bridge the gap with Sitecore. You probably already...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

According to McKinsey Digital, live commerce has evolved rapidly in China, taking less than five years...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

The Digital Public Library is an association that operates and manages the digital services for their...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

An eMarketer report estimates that 9 out of 10 B2B companies in the U.S. are now using digital content...