Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

See what your brand can accomplish with the right brand management software. These days, brand management...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

According to McKinsey Digital, live commerce has evolved rapidly in China, taking less than five years...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

See where the disconnect lies and discover how to bridge the gap with Sitecore. You probably already...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...