The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

The seriousness of life during the pandemic has taken its toll. Tired of the mundane and familiar, people...

How financial firms reach onboarding nirvana Streamlined, pain-free onboarding builds the foundation...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Today's organizations are starting to think of data as the new water' – not just a valuable asset,...

De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

There's a new paradox in marketing. We present a vision for how marketing leaders can balance trust and...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

Innovations in mobile computer vision technology mean everyday smart devices can be transformed into...

Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML),...

Find out how e-signatures can drive efficient digital workflows across an organization, improving the...