In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Across numerous industries, more nimble competitors are nipping at the heels of enterprise giants. The...

Every business has one thing in common: the desire to achieve higher revenue and faster growth. But many...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

There's been a lot for marketers to lament in the past year—and the imminent reduction in access to...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

There comes a point where once campaigns are up and running, it's not about either getting things moving...

In 2020 to 2022 the world has gone through major turmoil. Series of events that followed reshaped our...

7 Reasons to Expand E-Signature Usage Over the last two years, electronic signature usage has exploded....

To truly connect with customers, brands need to work seamlessly across search, social, and eCommerce....

After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities,...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Investing in great outcomes for customers and employees. The road to exceptional customer service has...