Business-to-business (B2B) manufacturers today are facing greater demand for frictionless buying experiences....

Field service management teams want to keep costs down, while improving their customer service relationships. This...

How can companies maximize their investments and take full advantage of the resources they already have...

A comprehensive insight into Marketplaces, their role in e-commerce development, their main operating...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

Here's how marketers can connect with customers and prospects wherever they are, using smart data management. These...

With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...