Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

5 reasons why you need to go digital right now. Why? Many B2B companies have an 'if its not broke, don't...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

Vielen Marketern fehlt es an Zeit und Ressourcen, um Ihre Marketing-Ausgaben zu beziffern, was bedeutet,...

The Digital Public Library is an association that operates and manages the digital services for their...

It's an exciting time for marketers. In the era of digital transformation—where everyone and everything...

Customers choose where to have experiences with your brand. And when they do, they expect to be greeted...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...