De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...

Still using manual sales planning processes? Inefficient, slow, and error-prone planning processes hurt...

This case study describes the effects of deploying Customer Engagement Platform at Converse online store,...

As web experiences have become richer and more targeted over the years, there's been a persistent gap...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

The Digital Public Library is an association that operates and manages the digital services for their...

The key to accomplishing your customer-centric marketing goals is to experiment and test what works for...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

Every business has one thing in common: the desire to achieve higher revenue and faster growth. But many...

We all inhabit a world of digital chaos, where the demand for agile marketing has resulted in an overwhelming...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...

Digital experience personalization is a major priority for global business leaders and investment plans...

With so much data available, and advanced tools at our fingertips, it's possible to create dynamic, 360-degree...