More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

Dynamic, scalable and engaging — but you already knew that about webinars. What you didn't know is...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....

Why businesses are consolidating use of a single support solution for both customers and employees. The...