Digital is the New Differentiator. Changing buyer preferences, ever-growing competitive threats, and...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Any marketer worth their weight in leads knows the benefits of personalization—and yet, a surprisingly...

Digital marketing is, by its very nature, a dynamic place to be. We've seen an explosion in the amount...

Exceptional customer service teams deliver fast, frictionless solutions. Behind the scenes this often...

Webinars are one of the most powerful tools available to marketers today. They give marketers the ability...

Many financial services firms have automated the vast majority of key processes and customer experiences....

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

The North Star Framework is a model for managing products by identifying a single, crucial metric (the...

Business and technology leaders at companies large and small, across multiple industries, have identified...

Investing in great outcomes for customers and employees. The road to exceptional customer service has...

This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

PayPal's enterprise solutions deliver enterprise-level credit card and alternative payment processing...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...