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The Inner Circle Guide to Omnichannel

Published by: NICE inContact

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great CX is the key to retaining digital-fluent customers who leave the moment their expectations aren't met. Our concise guide to omnichannel will allow you to evaluate whether your system drives the seamless omnichannel experiences customers expect.
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Lang: ENG
Type: Whitepaper Length: 106 pages

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