We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Creating amazing customer experiences is critical to the success of your business. But implementing the...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...