Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

How financial firms build stellar experiences in the cloud From ordering takeout on an app to joining...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities,...

One of your biggest opportunities to deliver a superior experience is through customer service, and traditional...

7 Reasons to Expand E-Signature Usage Over the last two years, electronic signature usage has exploded....

Effective cross- or upselling improves customer loyalty, deepens customer relationships and ultimately,...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

For sales and marketing leaders operating in today's hyper-competitive world, their CRM system could...

The way we work has changed. Modern organizations are putting together new technology systems that allow...

How can companies maximize their investments and take full advantage of the resources they already have...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...