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The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

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The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

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Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

5 reasons why you need to go digital right now. Why? Many B2B companies have an 'if its not broke, don't...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

Six-figure deals are complicated. There are unforeseen hurdles and countless stakeholders which leads...