Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

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AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

A comprehensive insight into Marketplaces, their role in e-commerce development, their main operating...

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Here's how marketers can connect with customers and prospects wherever they are, using smart data management. These...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

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The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Technology enables companies to carry out a vast array of marketing-related tasks more efficiently than...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....