Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

A comprehensive insight into Marketplaces, their role in e-commerce development, their main operating...

Adobe hat Forrester Consulting beauftragt, eine TEI-Studie (Total Economic Impact™) durchzuführen...

For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....

AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

Now more than ever, an enterprise's ability to understand the needs of their customers and respond quickly...

There comes a point where once campaigns are up and running, it's not about either getting things moving...

Digital is the New Differentiator. Changing buyer preferences, ever-growing competitive threats, and...

The shift to digital-first buying, along with the corresponding rise in engagement, means marketers have...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

As marketers, we can be a picky bunch. In an effort to put our best foot forward, we often use brand...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...