Travel and tourism are back on the move. Demand is significantly increasing for both domestic and leisure...

Investing in great outcomes for customers and employees. The road to exceptional customer service has...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

E-commerce professionals often find themselves navigating contradictions, weighing options and generally...

Companies of all sizes are embracing a more effective, paperless way of working. From sales agreements,...

Slack commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Digital asset management (DAM) systems are becoming a key part of marketing operations infrastructure....

Our useful guide explores how activation campaigns, monetization campaigns, and retention campaigns can...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

The world of content management is shifting. Real-time, personalised experiences—like receiving offers...

Six-figure deals are complicated. There are unforeseen hurdles and countless stakeholders which leads...

HR is all about serving your people, whether they are shiny new recruits or lifetime employees. But all...