As web experiences have become richer and more targeted over the years, there's been a persistent gap...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

We are in the midst of a great flux for marketers. Google and other behemoth browsers have finally cemented...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....

How can companies maximize their investments and take full advantage of the resources they already have...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....