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What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

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Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Six ways marketing automation helps prove value and drive success. As a marketer, digital transformation...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

Care about growth? Then you should care about user retention. Without retention, your product is a leaky...

A renewed, and long overdue, focus on retention is finally here. Companies are finding success through...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...