Industry experts predict that successful businesses will soon become 100% digital for all transactions....

About the Report Creative obstacles and opportunities in an evolving workplace. We surveyed 400 US-based...

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Few industries have changed more during the past decade than consumer packaged goods. In a landscape...

Back in the day, brands' communications to their customers used to consist of a memorable message delivered...

Gong commissioned Forrester Consulting to create a Total Economic Impact Study to assess the relationship...

In a world where commercial success is increasingly defined by the quality of the customer experience...

Delivering relevant, timely, personalised customer experiences is no longer just a competitive advantage...

Read this ebook to learn how to become an expert in searchandising, whether you're a beginner or a more...

Delivering an inspirational online shopping experience is key to convert and retain customers. Having...

When personalization isn't paying off and data doesn't help you make sound decisions, it's time to renew...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

The urgency created by events in 2020 acted as a catalyst to faster executive decision-making and action....

Across numerous industries, more nimble competitors are nipping at the heels of enterprise giants. The...