Your customers expect memorable moments at every brand touchpoint. But when you have websites, social...

Read this ebook to learn how to become an expert in searchandising, whether you're a beginner or a more...

The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...

Adobe hat Forrester Consulting beauftragt, eine TEI-Studie (Total Economic Impact™) durchzuführen...

About the Guide Following the most challenging period in business history, the next generation of CMOs...

When the pandemic disrupted every aspect of business and life, telecommunications became nearly as important...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...